Digital Support Operations

HelpDesk Support | FAQs 3

• HelpDesk: How Do I Submit A New Support Ticket?
• HelpDesk: Holiday Schedule & Availability
• HelpDesk: Submitted A Ticket But Did Not Receive A Response

Website | FAQs 8

• Website: How to find the Web Browser Version in use
• Website: How Do I Search For Articles?
• Website: Looking For A Specific Section
• Website: How Do I Watch The Livestream?
• Website: How To Enable Closed Captioning

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iOS App | FAQs 9

• iOS: How Do I Send A Support Ticket Through The App?
• iOS: Can I Pick My Homepage?
• iOS: Where is the Traffic section?
• iOS: Is There A Dark Mode Option?
• iOS: Push Notifications

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Android App | FAQs 9

• Android: How Do I Send A Support Ticket Through The App?
• Android: Can I Pick My Homepage?
• Android: Where is the Traffic section?
• Android: Is There A Dark Mode Option?
• Android: Push Notifications

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Weather | FAQs 6

• Weather: What Do The Weather Terms Mean?
• Weather: Where Does The Weather Data Originate For A Location? (Weather Station Locations)
• Weather: What Do The Symbols Mean On The Weather Screen
• Weather: Why Is There A Difference Between The Meteorologist Numbers And The App/Website Numbers?
• Weather: Why Do Some Areas Constantly Show An Anomaly?

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