HelpDesk Support | FAQs

HelpDesk: How Do I Submit A New Support Ticket?
Summary: While on our Website: 1. On the Support page (previous page), you will see an option to Submit a ticket.  2. Please the...
Thu, 13 Jun, 2024 at 8:59 AM
HelpDesk: Holiday Schedule & Availability
The Normal Working Days for the Digital HelpDesk support staff are: Monday-Friday 8:30am - 5:00pm EST The Digital HelpDesk is generally not staffed d...
Tue, 7 May, 2024 at 1:17 PM
HelpDesk: Submitted A Ticket But Did Not Receive A Response
Have you not received a response to your emailed ticket request? There is currently a known issue with some email domains (@att.net, sbcglobal.net, @cox...
Fri, 14 Jul, 2023 at 3:49 PM