iOS App | FAQs

iOS: How Do I Send A Support Ticket Through The App?
Within the app: 1) Go to the app Tools tab at the bottom of the screen 2) Scroll down to Contact Support 3) This will bring up an email where you can ...
Wed, 29 Nov, 2023 at 4:08 PM
iOS: Can I Pick My Homepage?
Yes!  Users can decide between two different Homepages, Top News and Most Recent.  By default, users will be set to have a Hompage of Top News but can adjus...
Thu, 16 Nov, 2023 at 3:39 PM
iOS: Where is the Traffic section?
To find the traffic section, please click the Tools tab and click the Traffic button under the More section. This section will now include both the Traffic ...
Thu, 16 Nov, 2023 at 3:19 PM
iOS: Is There A Dark Mode Option?
The new design of the app allows our users to switch between Dark and Light mode.   To adjust these settings, users can tap on the Tools tab and select thei...
Thu, 16 Nov, 2023 at 3:37 PM
iOS: Push Notifications
To set your preferences for Push Notifications (Screenshots Below for Reference):  1) Go to the app Tools section 2) Tap on Push Notifications 3) Here yo...
Wed, 29 Nov, 2023 at 4:04 PM
iOS: How to "Force Close" an App
When you exit an app simply by opening another one, the first app is still "running" in the background. Most apps do not update during this "...
Thu, 16 Nov, 2023 at 5:35 PM
iOS: How To Take A Screenshot And/Or Screen Record
To take a screenshot with your iPad or iPhone: Press the Home button and Power button at the same time.  If you are successful, the screen will flash an...
Wed, 1 May, 2024 at 11:20 AM
iOS: How To Uninstall And Reinstall
To uninstall an iOS App for iPhone 10 and above (iOS 14): Force close the app if it is running. Locate the app on your home screen. Press and hold u...
Tue, 24 Aug, 2021 at 5:37 PM
iOS: My News App does not appear to be working properly
If your news app does not seem to be working properly, you may need to try the steps below.  Uninstall the app from your device  Power down your devic...
Wed, 29 Nov, 2023 at 4:09 PM